Dearest Members,
It is with great sadness and regret that we are informing you that in accordance with the Prime Minister's announcement of the “non-essential services” shutdown, effective from 12-Midday today, 23rd March 2020, Heart and Soul Health Clubs will be closed. This includes the gym facilities and the yoga studio/classes. At this stage we are in communication with Fitness Australia and looking at our options to resume access for you as soon as possible.
Our members are at the centre of everything we do at Heart and Soul and with that in mind, all memberships will be suspended until we are able to welcome you back into your local club. We will contact you via email with the details as they unfold.
Thank you to all our members for your ongoing support. Stay motivated and healthy, look after yourself and one another. We will see you in club soon! To all membership that were billed through Direct Debit on Thursday 19th March 2020, you will be receiving a refund in your nominated account for the balance of this period.
Yours in fitness & health
Management
Heart and Soul Health Clubs
It is with great sadness and regret that we are informing you that in accordance with the Prime Minister's announcement of the “non-essential services” shutdown, effective from 12-Midday today, 23rd March 2020, Heart and Soul Health Clubs will be closed. This includes the gym facilities and the yoga studio/classes. At this stage we are in communication with Fitness Australia and looking at our options to resume access for you as soon as possible.
Our members are at the centre of everything we do at Heart and Soul and with that in mind, all memberships will be suspended until we are able to welcome you back into your local club. We will contact you via email with the details as they unfold.
Thank you to all our members for your ongoing support. Stay motivated and healthy, look after yourself and one another. We will see you in club soon! To all membership that were billed through Direct Debit on Thursday 19th March 2020, you will be receiving a refund in your nominated account for the balance of this period.
Yours in fitness & health
Management
Heart and Soul Health Clubs
Applying for Membership Variations
Please note that the following conditions apply to all requests for Membership Variations:
- The cut off for any variation is 9AM, Wednesday before the billing date.
- Your membership must be current and paid to date.
- All outstanding fees must be paid prior to any Membership variations being processed.
- The minimum Membership term must be complete when applicable.
- Minimum 2 weeks and maximum 14 weeks suspension. Fees apply of $4.00 per week. In fortnightly blocks, corresponding to Heart and Soul Health Clubs billing dates.
- You can only cancel your Membership after the expiry of the minimum term and 14 days notice must be given
- No suspensions or cancellations are done in retrospect.
- After applying for a variation to your Membership it will be reviewed by Heart and Soul Health Clubs and you will be contacted by Head Office prior to any changes being made.
N.B. To ensure your request has gone through please be sure to "submit" your form and wait for a successful submission note to pop up