Crows Nest Members - 
We are proud to announce the introduction of our bigger and better gym! Tony has worked around the clock for the past 3 weeks building you a new and improved gym and thrilled to announce 24/7 is ready to go live as of Monday 12th November 2012.
Please read the following information to get you ready for your induction and any questions you may have.
As your safety is the highest priority, an induction and registration is required for ALL members..
In the induction you will be required to do a fingerprint, a photo and signature as well as a brief on safety, security and access.
All members must register before the 10th November  2012 This induction will take no more than ten minutes of your time and we have scheduled induction times throughout the day for your convenience.
Should this be a challenge for you to attend these times, please call or email the club to schedule an appointment or simply ask one of our staff members when you next come in to the club.
We will be offering the inductions over a number of group sessions times as follows:
Monday to Friday
7am and 10.30am
10 min Before lunch time classes and for the 
Ten minutes after lunch time approx 12.30 and 1.30pm
5pm 5.30pm 6pm 6.30pm
Inductions will commence from today 30th October 2012.
 
Please be aware that staffed hours will change as of the 12th of November and without registering you will be limited to staffed hours only.
Monday - Friday 9am - 2pm + 4pm - 7pm Saturday 9am - 12pm
Please also note that an updated version of the terms and conditions have been sent to your  email,The last page is relevant to the 24/7 access. If you have not received an email please contact the club via email crowsnest.heartandsoulhealthclubs.com.au or call 94394333.
You can also find some useful information below in the frequently asked questions that may answer some queries that you might have..
We thank you for your co-operation and look forward to offering you more opportunity to be the best version of you.

Kind regards,
Management

Heart and Soul health clubs are moving with the times and with the current technology available we are able to offer you 24/7 access as an extra service at no extra cost to you. Yamba has been up and running since July with many members enjoying the extra access and freedom to train at anytime. 
BYRON BAY IS OFFICIALLY 24/7 AS OF 18TH SEPTEMBER 2012
You would have recieved an email in regards to registration (if you didn't please check the club has you correct email address) If you haven't already registered please call 66855640 to book your registration and induction or email reception on byronbay@heartandsoulhealthclubs.com.au to book in. This week we are keeping the usual staffed hours to ensure everyone is registered and there for your assistance. Reduced staffing hours will commence from 24th September. (please see timetables for staffed hours)

In the mean time below is some useful information.
Frequently asked questions

What hours will the club be staffed?  
8am-12pm and 3pm-7pm Monday to Fridays 9am-12pm Saturdays

Where is the data of my fingerprint stored? – The actual fingerprint data is not stored on a computer it is held in the scanning device. The print that is stored is then allocated a user ID number. The print equates with this number only and not your personal details.
What happens to my information if I am no longer a member? – Your personal details and information will be deleted from our database system upon cancellation. The fingerprint scan will be deleted from the scanning device.
What will my information be used for? – Your fingerprint will only be used to open the door to the club. Your personal email and information will only be used should Heart and Soul need to contact you in regards to your account, membership or to inform you of any changes occurring in the club.
Why do I need to have a fingerprint? – Our new 24 hour access
operates so that you can use our facility at any time. It requires something to identify a member in order to unlock the door. We have chosen a biometric (fingerprint) scanner as the most secure method rather than a card swipe or password system that can be easily misused.
Why do I need to have a photograph? This is for the safety of
you and the other members to ensure that only members are entering the club at any time. In the event of any incident it will allow us to identify all parties involved.
Can I gain access to the club in staffed hours without scanning my fingerprint? Whilst the club is staffed you will not need to
fingerprint to gain access. All members at all times must scan to gain entry.
Can I bring a non-member to the club out of staffed hours? We invite you to bring non-members along, we do however require them to
go into the club during staffed hours at a casual rate.

NEW CLASSES... start your day off with our new 6:15AM class of spin or power  

Pop into the Yamba club and spend 30 minutes with Tony or Jane for your complimentary weight and cardio programme